Q:What kind of carbon fiber do you use for the wheels,rims & frames?
We use real Toray T700 & T1000 carbon fiber for all our carbon fiber,High-temp resin( about 220 degree celsius) & Basalt on the braking surface for increasing stopping performance and durability. All rims are made from multiple densities and tensile strengths of carbon for the different structures in the products.
Q:Do you test your products before shipping?And what kind of tests do you do for your products?
Yes,we do test for all of our products and the test standard is EN 14781. Besides,we can do UCI & SGS test for your order if necessary.
Q: Does your company offer OEM painting,decal even mold developing?
Yes, we have very professional R&D team for your painting,decal and new mold. You just need to tell us your idea or
Original design. We will make the drawing for approval before production. And you can check the final effect before shipping.
Q:Should we pay the high taxes?
Our shipping department will make a lower-value declare to help you avoid the taxes/duties,at least we can try out best to lower down
Your taxes or duties.We can do it accordingly if you have better solution.
Q:What is warranty and Return policy?
A: 1 year warranty for lightweight racing carbon rims,wheel and 2 years warranty for carbon bike frames
Q:What Does ‘Hand built’ mean in practice?
It means quality, durability and longevity!
Windsail wheels are built in such a manner, that they stay true throughout their lifetime when used in normal conditions.
* Laced up by hand
* Stress relieving and spoke bending for correct alignment from hub to rim
* Trued by hand
* Spoke tension is measured in every spoke to ensure equal tension
We have professional wheel builders who have years of experience in lacing and truing wheels. These people are passionate about cycling, but crazy about wheels. You could say that it’s their oxygen. So, you can imagine that they would do anything to prevent a wheel being released to the market of which they are not proud.